Equiniti has been contracted by Barclays to provide HR support to all former Barclays Direct colleagues. Typically this service is expected to be in the form of employment references, possible payroll queries or other questions you would previously have asked a member of the Barclays Direct HR team.

In order to answer your query now, please use one of the three contact methods listed on this page and be ready to provide your identification details too. You will receive an acknowledgement once your query has been received.

Please contact the Barclays Direct HR Support desk by either:

Email: barclaysdirect@equiniti-ics.com
Telephone number: 02890 450000
Post: Barclays Direct Team, 205 Airport Road West, Belfast, BT3 9ED

You will be asked to provide the following information for identification  purposes so please ensure you have it to hand prior to getting in touch:

  • National Insurance Number
  • Date of Birth
  • ING Direct employee ID number (This was also your payroll number which was printed on your payslips.)